Frequently asked questions
What is the return and exchange policy?
We accept return and exchange requests within 48 hours of delivery if the product is defected. Read more in the Returns, Exchanges, and Refunds section of our policies.
Do you offer customization?
Yes we offer customization on a case by case basis! To request customization, contact us via WhatsApp at +92 332 3154767.
Why do I have to pay 20% advance?
As each piece is handmade to order specifically for you, we require a 20% advance payment before we begin work on your order.
Do you ship internationally?
Yes, we do! Read our shipping section in policies for more detail.
How much does shipping cost?
All domestic orders have a flat Rs. 350 delivery cost.
International shipping cost vary based on factors such as location and weight. Upon checkout, we will provide an estimate of international delivery costs. The final price will be send to you after you have placed orders.